{"xsrfToken":"d476d8cb19da91bbf98a266a87fef0d520db95c9_lout","branding":{"id":"1","key":"fsdp","name":"Nursing Professional Development Portal","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d46e20","headerLinkHoverBGColor":"#d46e20","headerBadgeColor":"#d46e20"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Center for Nursing Excellence Requests.","sharedPortalName":"Nursing Excellence Requests","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Center for Nursing Excellence Requests.","sharedPortalName":"Nursing Excellence Requests","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#716fb2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f6fbfb43-31e9-455c-a3f6-5198f5f766c8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWY0ODczNC1jYTFkLTQ1NGQtYmEyMS00NmVkZDY1YjQxZjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY2ZmJmYjQzLTMxZTktNDU1Yy1hM2Y2LTUxOThmNWY3NjZjOCI6WyJyZWFkIl19LCJleHAiOjE3MjgxMTM0ODgsIm5iZiI6MTcyODExMjg4OH0.V_Yz-hyjDJ3Hupzav65TGJNxt5NHjZ0O-y-K1xzhrCI&client=71f48734-ca1d-454d-ba21-46edd65b41f8&height=300&mode=fit","bannerMediaApiFileId":"f6fbfb43-31e9-455c-a3f6-5198f5f766c8","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"fsdp","projectId":10000,"serviceDeskId":1,"name":"Nursing Professional Development Portal","description":"<p>Submit a request for Nursing Professional Development to our Nursing Professional Development Portal Practitioners and Specialists, submit sign in sheets for classes, and request technical assistance with Nursing Connect</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"272","name":"Competency Development","descriptionHtml":"","callToAction":"Competency Development","introHtml":"<p>Submit this request for assistance with competency development within Nursing Connect.</p>","icon":10470,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[1],"key":""},{"id":"285","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"<p>Submit this request for questions regarding nursing orientation, residency and other training programs</p>","icon":10511,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"214","name":"Nursing Connect Questions","descriptionHtml":"","callToAction":"Nursing Connect Questions","introHtml":"<p>Nursing Connect Questions (my training, my transcript, etc)</p>","icon":10482,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[1],"key":""},{"id":"271","name":"Nursing Professional Development/Education Consultation","descriptionHtml":"","callToAction":"Nursing Professional Development/Education Consultation","introHtml":"<p>Submit this request to talk to a Nursing Professional Development Practitioner/ Specialist about an idea/program.</p>","icon":10491,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"190","name":"Nursing Professional Development/Education Request","descriptionHtml":"<p>Please note: due to due to a high volume of requests, it can take up to four weeks to receive a response.</p>","callToAction":"Nursing Professional Development/Education Request","introHtml":"<p>Submit a request: for BRN Contact Hours for a class you are hosting, for help to create a class, Nursing Excellence to build an e-learning module, to design an education flyer, a product representative based course.</p>","icon":10498,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"177","name":"ONS New User Voucher Request","descriptionHtml":"","callToAction":"ONS New User Voucher Request","introHtml":"<p>For manager to submit an ONS New User Voucher Request</p>","icon":10496,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[1],"key":""},{"id":"175","name":"ONS Renewal Voucher Request","descriptionHtml":"","callToAction":"ONS Renewal Voucher Request","introHtml":"<p>Click here to submit an ONS Renewal Voucher Request</p>","icon":10496,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[1],"key":""},{"id":"235","name":"Resource/Equipment Request","descriptionHtml":"<p>Please note: due to due to a high volume of requests, it can take up to four weeks to receive a response.</p>","callToAction":"Resource/Equipment Request","introHtml":"<p>Submit a request to borrow training equipment.</p>","icon":10504,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[1],"key":""},{"id":"215","name":"Sign In Sheets","descriptionHtml":"","callToAction":"Sign In Sheets","introHtml":"<p>Submit your sign in sheets for classes in Nursing Connect here!</p>","icon":10492,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[1],"key":""},{"id":"289","name":"Student Placement or Onboarding Questions","descriptionHtml":"","callToAction":"Student Placement or Onboarding Questions","introHtml":"<p>For student or faculty questions regarding accounts, onboarding, or clinical placements</p>","icon":10466,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"176","name":"General Question","descriptionHtml":"","callToAction":"General Question","introHtml":"","icon":10511,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"273","name":"Nursing Excellence Door Access Request","descriptionHtml":"","callToAction":"Nursing Excellence Door Access Request","introHtml":"<p>Submit a door access request</p>","icon":10485,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[],"key":""},{"id":"290","name":"TEST Intake form","descriptionHtml":"","callToAction":"TEST Intake form","introHtml":"<p>TEST Intake form</p>","icon":10498,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[235,190,214,215,271,272,177,175,285,289]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NPD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWY0ODczNC1jYTFkLTQ1NGQtYmEyMS00NmVkZDY1YjQxZjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgxMTQwODgsIm5iZiI6MTcyODExMjg4OH0.S_S-djhWI3vVlg6DcM-vVCwkFrpCNIKzTZI1mlJQ-nY","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"71f48734-ca1d-454d-ba21-46edd65b41f8","tokenDurationInMins":20}},"reqCreate":{"id":214,"projectId":10000,"form":{"name":"Nursing Connect Questions","descriptionHtml":"","callToAction":"Nursing Connect Questions","intro":"<p>Nursing Connect Questions (my training, my transcript, etc)</p>","instructions":"","icon":10482,"iconUrl":"https://ucsfinex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description of Request","description":"Please provide a description of the issue.","descriptionHtml":"<p>Please provide a description of the issue.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/214","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/214","calendarParams":{"firstDay":0,"date":"2024-10-05T00:21:29-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWY0ODczNC1jYTFkLTQ1NGQtYmEyMS00NmVkZDY1YjQxZjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgxMTQwODksIm5iZiI6MTcyODExMjg4OX0.FrrJOUwrjVKFKThySj8-sQ0e_JvcsdxrD-c3n38G6Z8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"71f48734-ca1d-454d-ba21-46edd65b41f8","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":17,"updated":"2024-09-04T23:01:17.177972986Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[214],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":17,"name":"\nNursing Connect Questions","submit":{"lock":false,"pdf":false},"templateFormUuid":"bc97c390-a8ed-4194-86c2-459eb5b30d44"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"1d43dd72-baf7-47a6-8cde-7470b64eb772"},"content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"8b5a729f-e080-4041-b904-e0847dd011e5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":267},"layout":"default","localId":"06d90cf1-6774-4f91-ada6-74c6d9da0251"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":268},"layout":"default","localId":"f6d1696f-8129-45d8-b1cd-13e30eb01f1e"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"5":{"type":"tl","label":"Full name:","validation":{"rq":true}},"267":{"type":"te","label":"UCSF email:","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"268":{"type":"at","label":"Attachment","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"bc97c390-a8ed-4194-86c2-459eb5b30d44"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":17,"updated":"2024-09-04T23:01:17.177972986Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[214],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":17,"name":"\nNursing Connect Questions","submit":{"lock":false,"pdf":false},"templateFormUuid":"bc97c390-a8ed-4194-86c2-459eb5b30d44"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"1d43dd72-baf7-47a6-8cde-7470b64eb772"},"content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"8b5a729f-e080-4041-b904-e0847dd011e5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":267},"layout":"default","localId":"06d90cf1-6774-4f91-ada6-74c6d9da0251"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":268},"layout":"default","localId":"f6d1696f-8129-45d8-b1cd-13e30eb01f1e"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"5":{"type":"tl","label":"Full name:","validation":{"rq":true}},"267":{"type":"te","label":"UCSF email:","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"268":{"type":"at","label":"Attachment","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"bc97c390-a8ed-4194-86c2-459eb5b30d44"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}